Privacy Policy for hesparionex.com
Details on how we collect, use, and protect your personal information
Introduction to This Privacy Policy
At hesparionex, we are committed to safeguarding your privacy. This policy details what personal data we collect, how it is used, and your rights regarding your information.
We comply with Australian privacy legislation and take necessary measures to secure your data. Your information is only used for purposes related to your subscription or inquiries.
What Information We Collect
We collect personal information you provide directly, as well as technical data automatically collected when you use our website or communicate with us.
Information You Provide Directly
- • Contact details, such as your name and email address
- • Subscription and payment information you enter
- • Communications and messages you send us
- • Requests for consultations or support
- • Any preferences you specify in your account
Information Collected Automatically
- • Device and browser identifiers
- • IP address and geolocation data
- • Site usage and activity logs
- • Analytics data for service improvement
- • Cookie preferences and consent records
How We Use Your Information
Your data is used to manage your subscription, provide support, process payments, and improve our services. We do not sell your information to third parties.
- • Manage your account and subscription
- • Provide consultations and support
- • Process payments and invoicing
- • Send important service updates
- • Improve website functionality
- • Respond to your inquiries
- • Comply with legal obligations
Our Privacy Commitment: We take privacy seriously and implement strong safeguards to protect your data from unauthorised access, loss, or misuse.
Sharing Your Information
We only share information when necessary to provide our service, such as with payment processors or regulatory authorities.
Service Providers
Third-party providers may access your data to help us deliver our service. All providers are required to comply with strict data protection standards.
Legal and Regulatory Requirements
We may disclose information as required by law or to comply with regulatory authorities.
Anonymous Data and Statistics
Aggregated and anonymised data may be used for analytics or reporting without identifying individuals.
Your Rights and Choices
You have rights to access, update, delete, or restrict use of your information. Contact us to exercise your rights.
- • Request access to your data at any time
- • Request corrections to inaccurate data
- • Request deletion of your data
- • Request transfer of your data
- • Object to certain uses of your data
- • Request limitation of processing
To exercise your rights, contact us via the details provided in this policy.
How We Protect Your Data
Your data is protected with technical and organisational measures to prevent unauthorised access or disclosure.
Technical Safeguards
- • Encryption of sensitive data
- • Secure servers and firewalls
- • Regular security audits
- • Continuous monitoring and updates
Organisational Safeguards
- • Staff confidentiality agreements
- • Regular privacy training
- • Access controls for staff
- • Incident response procedures
Data Retention Policy
Personal data is retained only as long as necessary for your subscription, legal requirements, or support needs.
- • Kept for the subscription term
- • Retained for ongoing consultations
- • Kept for support records
- • Stored for legal and accounting needs
- • Held for consented communications
Data is deleted or anonymised when no longer required.
International Data Transfers
Data may be transferred outside Australia where necessary, with safeguards in place to protect your privacy.
- • Data processed by global service providers
- • Safeguards for international transfers
- • Compliance with Australian privacy laws
- • Your consent may be required for transfers
Cookies and Tracking Technologies
Cookies help us provide and improve our service. You can manage your preferences at any time.
Types of Cookies Used
- • Required for site operation
- • Monitor site performance
- • Remember preferences
- • Enable enhanced features
Adjust your settings in your browser to manage cookies.
Updates to This Policy
We may update our privacy policy as needed. You will be notified of any significant changes.
- • Website notice of changes
- • Email updates if you subscribe
- • Policy review reminders
- • Date of last revision always visible
Review this policy regularly for updates.
Contacting Us About Privacy
Use the details below for privacy-related questions or data requests.
hesparionex
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61-7-8157-3812
Email: content@hesparionex.com
Policy last updated September 27, 2025
Effective as of September 27, 2025